Mike’s Background
I love my job! I truly enjoy everyday! Travel is so expansive both emotionally and spiritually. I love investigating the new and old aspects of a destination: what drew people to originally visit and what is the draw now! My newest thrill is scuba diving! It has opened up a whole new world to investigate!
Schedule A Call With Mike Kempinski
Mike’s Reviews & Recommendations
Travel to the Galapagos
By: Abijail
Reviewed on: 28 Feb 2020
Great! Mike is very responsive. He is very knowledgeable about the Galápagos and the alternatives for traveling there.
Equinox Cruise
By: Judy
Reviewed on: 23 Feb 2020
Mike was very helpful in booking two back to back 7 day cruises out of Fort Lauderdale. He was able to secure the same cabin for both trips. I have used him as a travel agent for cruises for several years. He works hard to answer all questions in a timely manner.
Trip to San Pedro de Atacama, Chile
By: CJD
Reviewed on: 04 Jan 2020
Excellent! Mike was extremely knowledgeable on all aspects of this trip. This included best connecting flights and which resorts offered the active hiking vacation we were seeking. He was extremely responsive both by phone and email. We look forward to planning more trips with Mike!
Best trip advisor
By: m&m
Reviewed on: 04 Jan 2020
We have used Mike for over 20 years and rely on him completely. He knows us and what we enjoy and sees that we enjoy ourselves.
Halekulani is Heaven
By: Linda from Martinez
Reviewed on: 24 Dec 2019
Michael has been my travel advisor for many years. I can always rely on him to take care of all my travel plans. He also takes care of many of my family and friends and we are all very satisfied. Thanks Mike!
Mike is the BEST!
By: CharmerDale
Reviewed on: 21 Dec 2019
Mike is a wonderful Travel Advisor, He knows how to get things done and always takes our requests seriously. His wide knowledge of all aspects of travel make him invaluable to us when planning our trips…six cruises this year alone!
Review of Mike
By: Suite girl
Reviewed on: 17 Dec 2019
Excellent was always helpful and gave fine advice
great job
By: cuddles115
Reviewed on: 11 Dec 2019
He was a doll. He anticipated everything and I don’t have any problems with his advice.
A Trip of a Lifetime
By: Katie
Reviewed on: 10 Dec 2019
We’ve never before handed over the reins so fully to a travel agent, and never before have we had such a magical experience! Every hotel was absolutely the finest, every tour distinctive and remarkable. Thanks to Michael, we had the vacation of a lifetime.
Another Great Trip!
By: Bill H
Reviewed on: 07 Dec 2019
Mike, as usual, was on top of every detail, including cruise line changes to the itinerary
Kempinski as advisor for Crystal
By: Tourist
Reviewed on: 25 Nov 2019
He is very responsive. Has learned our interests and is proactive in providing options
Crystal Seranade
By: Hal
Reviewed on: 12 Nov 2019
Great. Excellent advice
The Best
By: LPF
Reviewed on: 07 Nov 2019
Working with Mike has been the best experience we could have had. Everything went as planned (except something he had no control of) which made the trip special.
Hotel Grande Bretagne in Athens exceeded expectations
By: George + John
Reviewed on: 23 Oct 2019
Mike was great setting up our hotel stays in Athens, Greece at the Hotel Grande Bretagne. The hotel was spectacular and the view from the restaurant for breakfast overlooked the Acropolis, a perfect start to each day. The dinner at the restaurant the two nights we ate there was excellent. The service at the hotel was five stars, especially since a transit strike cancelled our train ride to Meteora. The concierge worked with us to get a private car to take us there. The driver was fantastic and got us there in style in his Mercedes taxi. The front desk staff worked to meet our needs during both stays we had at the hotel, we got a wonderful upgraded room and they were able to provide the same room for our second stay at the end of our trip. Kudos to Mike and to everyone who works at the Hotel for making this trip one of our favorites of all time.
Sailing the Seas
By: SoBe
Reviewed on: 14 Oct 2019
Michael is a real professional. He is very knowledgeable about the cruising industry. He is ready to go to bat for you if there is a problem.
Crystal Mahler river cruise
By: Island Girl
Reviewed on: 09 Oct 2019
It is always a pleasure to plan a trip with Mike!
Great
By: A.L.
Reviewed on: 05 Oct 2019
We have used him over the years. He is great.
Crystal River Cruise
By: Steve
Reviewed on: 01 Oct 2019
Very easy, he did everything for us.
Great cruise
By: Lore
Reviewed on: 30 Sep 2019Accurate and thorough, attention to details. Understood what we wanted for our trip with quick response time.
World’s Best Travel Advisor!
By: CharmerDale
Reviewed on: 29 Sep 2019
Mike is always a pleasure to work with and this trip was no exception. He always goes out of his way to find us the best fares and the best staterooms. Mike is also willing to “go the extra yard” to help solve any problems we may encounter. He is the best travel advisor I have ever had and I recommend Mike unreservedly!
Royal Caribbean Cruise
By: joni
Reviewed on: 11 Aug 2019
Mike is a true professional , informative and courteous at all times. What sets him apart from many is if I call and he is not there I always receive a call back in less than an hour. I’d rate him 5 stars!
Always pleasant n helpful
By: Grandma
Reviewed on: 10 Aug 2019
Mike is always patient and extremely helpful. Never hesitates to help and is knowledgeable.
Also reviewed: Royal Caribbean International – Grandeur of the Seas
The Best
By: Ellie
Reviewed on: 04 Aug 2019
Mike is an absolute pleasure to work with. He is always pleasant and very knowledgeable. Always has time to discuss even minor details. I would not hesitate to recommend Mike to any novice or savvy traveler.
Also reviewed: Cunard Line – Queen Mary 2
Summit from Bayonne to Bermuda
By: Mac
Reviewed on: 03 Aug 2019
As in the last Mike is always very responsive
Also reviewed: Celebrity Cruises – Celebrity Summit
European Vacation 2019
By: cowgirl
Reviewed on: 09 Jul 2019
Excellent as always.
Mike’s Momentum
By: Mariner Maven
Reviewed on: 22 Jun 2019
Mike has been our advisor/helper for about 10 years. Always on top, experienced traveler with useful trip suggestions. Good for multi-couple coordination whether cruising or touring. Generous in support of his clients.
Also reviewed: Holland America Line – Eurodam
Beyond Excellent
By: Linda
Reviewed on: 17 Jun 2019
It is truly a pleasure working with Michael Kempinski, he is professional, knowledgable, and responds to my requests immediately. I would never use anyone else.
Also reviewed: Crystal Cruises – Crystal Serenity
Fabulous Agent
By: streak
Reviewed on: 31 May 2019
We have used Mike as our only travel agent for years – even before he started his own agency and climbed the ranks to Virtuoso, where he belongs. He always gets us exactly what we need and want. Put simply, we are friends.
Also reviewed: Cunard Line – Queen Mary 2
Excellent
By: Tom Flynn
Reviewed on: 13 May 2019
Mike is a great person to work with. He’s very knowledgeable and shares it with his clients.
Amsterdam to Basil river cruise
By: South Beach
Reviewed on: 11 May 2019
It is always a pleasure to work with Michael. He is knowledgable and personable. Since he has traveled extensively, he does more than read a computer screen.
Also reviewed: Crystal Cruises – Crystal Bach
Best of the Best!
By: B-17G
Reviewed on: 25 Apr 2019
Mike is always available and he always does his very best for us. He is the BEST travel agent I have ever had!
Down Under
By: Stardust
Reviewed on: 22 Apr 2019
The best! Such an experienced person and a pleasure to plan a trip with
An excellent travel agent
By: budbarb2@juno.com
Reviewed on: 20 Apr 2019
Mike is easy to work with. He responds quickly o phone calls and e mails. I have him to others.
Also reviewed: Crystal Cruises – Crystal Serenity
GREAT SERVICE
By: cuddles115
Reviewed on: 13 Apr 2019
Mike was excellent in all respects. He was efficient and well-versed in Seabourn. It was a pleasure to work with him.
Jeanne
By: Jeanne
Reviewed on: 03 Mar 2019
Excellent. Always very helpful.
Also reviewed: Royal Caribbean International – Adventure of the Seas
Excellent Planning
By: Dr Cliff K
Reviewed on: 01 Mar 2019
A very thorough and creative planner
wonderful trip
By: Bonnie
Reviewed on: 20 Feb 2019
He was easy to work with and was very helpful
Excellent as always! Perfect cruise to start the year.
By: George the Greek
Reviewed on: 31 Jan 2019
I have booked cruises with Mike for many years and he provides the best customer service I have seen for booking cruise travel. He always gets back to me when I ask for quotes, information about a cruise I booked, etc. very quickly. He keeps me informed about my booking until I actually leave for the cruise. Thanks to Mike for helping me enjoy so many great years of cruise travel!
Also reviewed: Holland America Line – Nieuw Amsterdam
10 years
By: Carmine
Reviewed on: 09 Jan 2019
Excellent Travel Adviser. I would use no one else.
Also reviewed: Crystal Cruises – Crystal Ravel
working with the best
By: marion
Reviewed on: 05 Jan 2019
We have been using Mike and his staff at Northstar Cruises for years and always been more than satisfied. We started when he was still at a discount cruise agency and remained with him as he rose, deservedly, thru the ranks to where he is now. We trust him with all of our travel plans and have bookings thru 2020.
Travel with ease
By: Midas
Reviewed on: 13 Dec 2018
Mike is a wonderful travel agent. He worked with us to get the best deals and offers the cruise line had, even after we booked.
Silver seas spirit
By: gypsypadre@aol.com
Reviewed on: 28 Oct 2018
Ship was a disappointment In the need to book speciality Restaurant 90 days in advance Also some shore excursions Have been on this ship line several times and Feel it has gone down way below seaborne and crystal and regent It was as if this were a training cruise for staff
Michael is the BEST!
By: Tillamook
Reviewed on: 25 Oct 2018
I’ve been working with Michael for many years now and he is GREAT! He gives us wonderful advice and finds us the best travel deals. I recommend him highly!
Baltic cruise
By: Jmac
Reviewed on: 11 Oct 2018
As usual Mike did a fine job. Everything went well without a hitch. accommodations were excellent. Booked another trip with Mike as soon as we returned.
Always a pleasure!
By: Jeri
Reviewed on: 08 Oct 2018
Mike gets back to you in a heartbeat! He is wonderful!
Also reviewed: Tauck
Swiss trip
By: Brett
Reviewed on: 03 Oct 2018
I’ve worked with Mike for years, he is fantastic!!! He really gets the little things that I look for in travel!
Also reviewed: Kensington Tours
Michael Kempinski-Recommendation
By: Gracie
Reviewed on: 26 Sep 2018
Michael was very helpful in planning our trip. He took care of Airlines and answered any questions that we had about our coming cruise. We were very pleased with his assistance. I would recommend him without hesitation
Also reviewed: Crystal Cruises – Crystal Symphony
Baltic Cruise
By: Barb
Reviewed on: 23 Sep 2018
Very responsive and helpful regarding all aspects of our trip
Baltic Beauty
By: Bud
Reviewed on: 21 Sep 2018
Fantastic trip, Regent Explorer superb total experience. All as Mike- our Advisor of ten+ years- predicted. Ship food among very best; ship ride in heavy weather amazingly smooth. No major complaints. Mike always helpful in planning and confirming.
Mike Kempinski, Virtuoso Travel Agent par Excellence
By: Linda from Martinez
Reviewed on: 18 Sep 2018
Mike is consistently reliable and always accessible. He has been my travel agent for several years and I have never had a problem with any of the arrangements he has made. I have referred him to many of my friends and also my family and he has planned several trips for them all to their great satisfaction. Recently he arranged for several hotels and guides for my son-in-law and grandson while they were traveling in Italy and they were very happy with their trip. They thought Mike did a great job for them.
Also reviewed: Crystal Cruises – Crystal Symphony
An excellent experience
By: Barbara
Reviewed on: 14 Sep 2018
Great! Mike is a pleasure to work with.
Also reviewed: Crystal Cruises – Crystal Symphony
Travel on the Insignia
By: Diana
Reviewed on: 10 Sep 2018
Mike is wonderful! I am always comfortable and relaxed working with him. He responds immediately and remembers any specific issues that may affect what he does for us. I have him to many people and do so with great confidence.
Super trip consultant
By: TellieEllie
Reviewed on: 14 Jul 2018
Outstanding. We had a delay leaving JFK which would have caused us to miss our connection in Warsaw to Prague. We emailed Mike even though it was after business hours and he had us confirmed on a later connection. Really took the pressure off. He is an absolute pleasure to work with!
Also reviewed: AmaWaterways – AmaSonata
Cruise
By: A.L.
Reviewed on: 07 Jul 2018
Mike does a great job. He provides info on a timely manner and is available on the phone to answer questions. He has worked with us on our last three trips and is working with us on one next year.
Simply the Best!
By: Gigiburd
Reviewed on: 07 Jun 2018
We have been working with Mike for several years. He always listens, communicates well, and pays great attention to detail. On this last trip, we found a 5-star hotel he booked for us to be a bad match for our taste. He immediately went to work to find us another place. We have always found Mike to be cheerful when we talk and eager to accommodate even funky requests. He’s just the best!
Also reviewed: Backroads
A Once-in-a-Lifetime World Cruise on Pacific Princess!
By: Charmer Dale
Reviewed on: 27 May 2018
We have just returned from an amazing 111-day Round The World Cruise on PACIFIC PRINCESS. This trip was arranged with the help of Michael Kempinski and we were very satisfied with his services. I have been booking trips with Michael for many years and have always been impressed with his professionalism. He will always be my “Go-to” travel agent….
Mike is the BEST
By: TomCA
Reviewed on: 23 May 2018
Mike has planned numerous vacations for us and always comes through. He knows his stuff and always puts it to work for us.
Extremely personal knowledge of industry
By: Frack
Reviewed on: 17 May 2018
Michael Kempinski has been my travel advisor for many years. He has personal knowledge of everything he suggests.
Also reviewed: Crystal Cruises – Crystal Mozart
Great Agent
By: Barryk
Reviewed on: 11 May 2018
Mike is always great to deal with, works hard on finding the right match, best arrangements and benefits on any cruise we have arranged. Highly recommend.
Best agent ever
By: Tellie Ellie
Reviewed on: 10 May 2018
Working with Mike was an absolute joy!! Never too busy to answer questions or find a trip for a good price.
Also reviewed: Azamara – Azamara Quest
Work with the Best
By: Evie
Reviewed on: 07 May 2018
Mike has been our travel expert for years and has never disappointed. He is always knowledgeable and ready to help. Everyone who I to Mike has been pleased. Can’t imagine doing business with anyone else.
Also reviewed: Oceania Cruises – Nautica
River Cruise
By: Ron&Sandra
Reviewed on: 30 Apr 2018
Very easy to work with. He knows and understands what are needs and wants are and he delivers. What more could anyone want?
Also reviewed: Crystal Cruises – Crystal Debussy
Working with Mike
By: Ruz
Reviewed on: 24 Apr 2018
Always a pleasure working with Mike. Gets the answers to your questions in a timely fashion Very knowledgeable
Also reviewed: Azamara – Azamara Journey
An excellent trip
By: Barbara
Reviewed on: 14 Apr 2018
Mike worked hard to get us the best deal on our trip. He knows the travel market and offers great suggestions.
Also reviewed: Crystal Cruises – Crystal Serenity
Travel with Confidence
By: Steve M.
Reviewed on: 10 Mar 2018
We love working with Mike, the quality of the hotels he selects is excellent — and he is very good about providing us with suggestions for side trips and building a great getaway. On this last trip to Portugal — Mike a side trip to Evora and staying at a converted monetary — wow is all we can say — it provided the crowning jewel of our trip and my husband can’t stop raving about the experience. Thank you Mike for another great trip!
Another Successful Trip
By: Mel and Bob
Reviewed on: 17 Jan 2018
As always, enjoyed working with Mike to make the trip better. There was a small glitch in the booking and Mike was right on top of getting it fixed. We very much appreciated.
Also reviewed: Cunard Line – Queen Mary 2
Queen Mary 2 Christmas/New Year cruise
By: Gentlewoman farmer in Ohio
Reviewed on: 17 Jan 2018
Just completed a wonderful adventure to the Caribbean onboard Queen Mary 2 over the Christmas holidays. The time on the ship (and the tours ashore!) was relaxing, engaging & just plain fun. Cunard accommodations, especially in the new single staterooms, were excellent plus! The crew was attentive to every need and the onboard facilities among the best in the industry. I can’t thank Mike K. enough for his hard work in securing my passage/accommodation on this Queen! Every aspect of the trip was perfectly executed. I have plans for more travel in 2018 and 2019 and will definite book those trips through Mike.
Trip into Darkness
By: M & M
Reviewed on: 28 Dec 2017
It is always a pleasure to plan a trip with Mike. It was his first time dealing with Hurtigriuten. This was not your usual cruise. Norway is a land of many islands and fjords and few roads. Nordcapp fills three important roles : 1) It carries mail which may include cars and truck in addition to regular letters, 2) It is a ferry supplementing smaller intracoastal lines, and 3) It is a cruise ship. Unfortunately, there were many events that prevented it from making all of it’s stops and scheduled tours. He had prebooked our desired tours for us. The food was excellent. Norway in winter if very different from in summer but we did get to see the Northern Lights
TRIP
By: gina
Reviewed on: 26 Dec 2017
I HAVE WORKED WITH HIM BEFORE AND HE IS VERY ACOMODATING
Also reviewed: Royal Caribbean International – Adventure of the Seas
cruise
By: taveler
Reviewed on: 22 Dec 2017
Excellent, no hassle
Also reviewed: Regent Seven Seas Cruises – Seven Seas Explorer
Hawaii
By: MTZ Linda
Reviewed on: 16 Dec 2017
Mike is always great. I tell him what I would like to do and he get’s it done.
I am a traveler
By: ronjon
Reviewed on: 29 Nov 2017
I have worked with many,many agencies and no one does it better. Michael and his team gets it done and works tirelessly until all questions are answered. I have complete confidence in every thing he says does. Thank you for all the great trips. ronjon
cruise on Oceania
By: M&M
Reviewed on: 20 Nov 2017
As always, Mike and his staff did an excellent job. It is a pleasure to work with Northstar. They are patient, Informative, and aware of our needs. We have several future trips booked with them.
Also reviewed: Oceania Cruises – Insignia
Our Escape from Dodge 2017 (Princess) Cruises
By: FNB
Reviewed on: 12 Nov 2017
From the first telephone inquiry about booking our cruise (Mike came highly to us) he help guide us through the process. He was always available by telephone or email (my preference) for managing through problems – such as updating our booking with the Princess Cruises because you have a middle initial on the booking but not on your passport; confirming information required; reminding you that your trip is insured even though the cruise line keeps telling you its not; providing logistics information such as where to park and returning telephone messages through email 7 days a week. A pleasure to work with, highly . We’ll be back. Thank you!
Also reviewed: Princess Cruises – Regal Princess®
Excellent tour
By: Traveler
Reviewed on: 07 Nov 2017
He returns calls promptly and if he doesn’t have the answer he finds out and calls back. Very easy to work with. Have him often.
Also reviewed: Seabourn – Seabourn Odyssey
Northstar Stays Tops
By: Lynn J
Reviewed on: 04 Nov 2017
We’ve counted on the N team since about 2006. Mike, Toni, Ginna, and Lyn are always available with answers and ideas. Now assisting with a complex medical claim!
booking a cruise
By: lifter
Reviewed on: 23 Oct 2017
He listened to our requirements for a cruise where as other agents in the past did not.
Also reviewed: Celebrity Cruises – Celebrity Equinox
Cruise
By: Jilly
Reviewed on: 23 Oct 2017
He showed his expertise by arranging a fabulous trip for 4 of us.
Also reviewed: Celebrity Cruises – Celebrity Equinox
Mike Kempinski thanked
By: Mel and Bob
Reviewed on: 13 Oct 2017
Michael is a delightful, knowledgeable agent who has always guided us well. We are thankful.
Also reviewed: Cunard Line – Queen Mary 2
a great trip
By: Barbara
Reviewed on: 04 Oct 2017
Mike is efficient and knowledgable about all of the cruise particulars. he follows through on questions and offers valuable insights.
Also reviewed: Crystal Cruises – Crystal Symphony
BEST Travel Advisor in the Business!!!
By: Charmerdale
Reviewed on: 02 Oct 2017
Mike has been my travel advisor for many years and he always exceeds my expectations. He did a bang-up job arranging a group cruise to Alaska for my 1957 High School graduating class in May and most recently a Princess Cruise to Hokkaido from Tokyo. We are currently looking forward to the 2018 Princess World Cruise that Mike has arranged for us. I can recommend Mike Kempinski without reservation to anyone looking for a first-class travel advisor!
Also reviewed: Princess Cruises – Diamond Princess®
Recommend Michael
By: Cliff
Reviewed on: 11 Sep 2017
He was great and helpful Verypunctual. and thorough
Crystal Mozart
By: Linda
Reviewed on: 09 Sep 2017
Michael is attentive , great on details and always immediately responsive to my requests. It is a pleasure working with him and I would never use anyone else.
Also reviewed: Crystal Cruises – Crystal Mozart
Mike
By: claire
Reviewed on: 07 Sep 2017
I have enjoyed working with Mike many years.
Also reviewed: Azamara – Azamara Quest
Absolutely the best!
By: Nburd
Reviewed on: 31 Aug 2017
Mike is simply the best! He attends to every detail, from the moment we leave our home til we return. He works within whatever budget we give him, he researches and makes recommendations within the parameters we set. We have worked with Mike for several years, and he has never dropped a single detail. He has access to the best hotels and cruise lines, and he seems to always provide extra amenities as well. We could not be more satisfied!
Also reviewed: Backroads
Always super!
By: azj
Reviewed on: 28 Aug 2017
Mike is available at all times and gets back to you immediately. I especially appreciate this service. He answers all questions, advocates for you when necessary, and follows theough with any concerns.
Also reviewed: Regent Seven Seas Cruises – Seven Seas Explorer
Easy and careful
By: Susancv
Reviewed on: 27 Aug 2017
Mike took care of everything and on the areas we chose to handle he gave wonderful Advice! I would recommend him highly!
Positive Review Again
By: Mel n Bob
Reviewed on: 19 Aug 2017
Mike and the staff are always delightful to work with.
great Travel agent
By: m&m
Reviewed on: 16 Aug 2017
We have been using Mike for years and he’s the best. Always helpful and tuned in to our needs and wants.
Also reviewed: Oceania Cruises – Insignia
Michael K review
By: Gene
Reviewed on: 19 Jun 2017
We have used Michael and his team several times. He has been responsive and quite helpful to us
Also reviewed: Crystal Cruises – Crystal Symphony
Mel and Bob recommend Mike at NorthStar
By: Mel and Bob
Reviewed on: 12 Jun 2017
Working with Mike and his staff is always professional. We feel valued. We get good advice. He goes to bat for us when there is an issue with a cruise company.
Also reviewed: Cunard Line – Queen Mary 2
Japan crossing
By: Taft grad
Reviewed on: 08 Jun 2017
easy to work with, always available if I have a question, gets right back to you with answers, have him to several friends and relatives and fellow travelers.
Also reviewed: Seabourn – Seabourn Sojourn
BEST IN THE BUSINESS
By: LARRY
Reviewed on: 04 Jun 2017
I HAVE WORKED WITH MIKE FOR MANY YEARS. HE HAS BEEN TOP NOTCH IN ALL ASPECTS OF THE TRAVEL BUSINESS, HE ALWAYS ANTICIPATES ALL OF MY NEEDS AND DIRECTS ME IN THE RIGHT DIRECTION. I WOULD RECOMMEND HIM TO ANYONE WHO WANTS TO HAVE THE BEST EXPERIENCE AND VACATION.
Great hotels n Japan
By: Abijailk
Reviewed on: 31 May 2017
Mike is terrific. As always he found great hotels at good prices for me.
We always recommend Mike!
By: Pat Rose
Reviewed on: 28 May 2017
Mike always looks out for us and responds quickly when we have a question. He knows us and what we like and makes great recommendations for flights and land accommodations. Whenever he is not available the staff has our details right at hand and can handle anything we need while he is away.
Also reviewed: Crystal Cruises – Crystal Symphony
cruise
By: flo
Reviewed on: 23 May 2017
really great great
Ruby Princess Alaska Cruise May 2017
By: JimBoBaby
Reviewed on: 21 May 2017
Michael was very responsive to any questions we had. His periodic mail brouchures and information flow was excellent.
Also reviewed: Princess Cruises – Ruby Princess®
Wonderfull Experience
By: Stelair
Reviewed on: 14 May 2017
The Very Best!!! Professional, knowledgeable, efficient. Can’t say enough of this positive experience. Highly recommend from several past bookings.
Also reviewed: Norwegian Cruise Line® – Norwegian Breakaway
Great trip
By: Milt & Marion
Reviewed on: 08 May 2017
We have used Mike for many years. We always book our cruises with him. He helped us recover funds when Swan Hellenic’s Minerva went bankrupt and we had four trips plus associated expenses planned and paid for. He the Danube river cruise on Crystal’s Mozart. Working with him is wonderful. His knowledge and experience is exceptional.
Also reviewed: Crystal Cruises – Crystal Mozart
Caribbean Cruise
By: Fran
Reviewed on: 25 Apr 2017
Always responsive and great customer service
Also reviewed: Royal Caribbean International – Empress of the Seas
great travel advisor
By: a friend
Reviewed on: 23 Apr 2017
He responds immediately and follows through on every detail…Very happy time out of here be working with him
Also reviewed: Crystal Cruises – Crystal Serenity
personal knowledge
By: South Beach
Reviewed on: 15 Apr 2017
Michael has personal knowledge of most of his recommendations. We have worked with him for over ten years. It is always a pleasure.
Also reviewed: Regent Seven Seas Cruises – Seven Seas Explorer
Trans Atlantic on Riviera
By: Oldcruiser
Reviewed on: 15 Apr 2017
Very easy. Kept us informed along the way.
Also reviewed: Oceania Cruises – Riviera
Adviser review working with is
By: Marge
Reviewed on: 27 Mar 2017
Working with Mike is great. Goes the extra mile
Also reviewed: Azamara – Azamara Quest
Nieuw Amsterdam Trip
By: Queen Di
Reviewed on: 10 Mar 2017
Our cruise angel once again came through on our cruise to the Caribbean. We ask and we receive. Everything that Michael could do he did. Anything that didn’t go as planned was not in Michael’s control. Personal services and knowledge of the cruise industry are the hallmarks of the Northstar agency.
Also reviewed: Holland America Line – Nieuw Amsterdam
Working with Mike Kempinski
By: Diane
Reviewed on: 09 Mar 2017
Working with Mike was great… looking forward to working with him in future as we have 2 more Crystal Cruises coming up and thinking about another… Mike is very efficient, thoughtful, and has a great sense of humor.
Also reviewed: Crystal Cruises – Crystal Serenity
recent trip
By: jack
Reviewed on: 03 Mar 2017
very enjoyable trip. some of the additional visits to various sights were in my opinion much too expensive. (i.e. trip tp Pearl Harbor and to see the sun rise at 6:30 am.
Cruise followup
By: Shelley
Reviewed on: 25 Feb 2017
This was the fourth cruise we booked with Mike. He is very detail-oriented and quick to follow up on questions and concerns.
Also reviewed: Oceania Cruises – Marina
Best vacation ever!
By: Robertazzi
Reviewed on: 20 Feb 2017
Mike is dedicated and informative in all aspects of planning for our vacations. We would never deal with anyone else. He is very personal and caring.
Also reviewed: Regent Seven Seas Cruises – Seven Seas Explorer
For excellent Service
By: blondie
Reviewed on: 20 Feb 2017
Would never use anyone else!! Excellent service.
Also reviewed: Regent Seven Seas Cruises – Seven Seas Explorer
Helpful Agent
By: pam
Reviewed on: 18 Feb 2017
Mike has always been helpful to me and members of my family.
Review
By: Abijailk
Reviewed on: 25 Jan 2017
Terrific. He is very helpful, responsive and is very good at locating good values.
Also reviewed: Crystal Cruises – Crystal Symphony
A win, win.
By: Traveler
Reviewed on: 20 Jan 2017
Always available and always responsive. him to fellow travelers.
Also reviewed: Seabourn – Seabourn Quest
Holiday Voyage on QM2
By: Mel n Bob
Reviewed on: 09 Jan 2017
Great holiday cruise. Cunard QM2 made really festive. Always a a delight at the this time of year. Fabulous seeing many of our dear friends this holiday season. Friends of Dorothy, LGBTQ, had some 80 participants. Pink dollar, Euro, pound, very respected. Staff always engaging and respectful. Delightful personalities Wonderful to see again. Looking forward to our next voyage in May. Booked on next year’s holiday voyage. NorthStar, Mike and Toni always there to assist, Thank you. Mel and Bob
Excellent Service – Best Cruise Travel Agent Ever
By: John/George New England
Reviewed on: 29 Nov 2016
Mike has arranged our cruises for us for 25+ years and he has also provided the finest service of any travel agent along with his staff at NorthStar. He or his team always gets back to us right away when we request quotes, have a questions about an upcoming trip, or when we have an issue with a cruise line. He always provides us with the best pricing by far compared to all competitors. Mike understands what our requirements are for staterooms and amenities on cruises and always meets our needs. Thanks to Mike, as well as, Toni and Gina for the excellent service they provide us each time we book.
