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Mike Testimonial

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Mike Kempinski

Reviews and Recommendations for Michael Kempinski

My Background

I love my job! I truly enjoy everyday! Travel is so expansive both emotionally and spiritually. I love investigating the new and old aspects of a destination: what drew people to originally visit and what is the draw now! My newest thrill is scuba diving! It has opened up a whole new world to investigate!

Royal Caribbean Cruise

By: joni

Reviewed on: 11 Aug 2019

Mike is a true professional , informative and courteous at all times. What sets him apart from many is if I call and he is not there I always receive a call back in less than an hour. I’d rate him 5 stars!

Always pleasant n helpful

By: Grandma

Reviewed on: 10 Aug 2019

Mike is always patient and extremely helpful. Never hesitates to help and is knowledgeable.

Also reviewed:  Royal Caribbean International – Grandeur of the Seas

The Best

By: Ellie

Reviewed on: 04 Aug 2019

Mike is an absolute pleasure to work with. He is always pleasant and very knowledgeable. Always has time to discuss even minor details. I would not hesitate to recommend Mike to any novice or savvy traveler.

Also reviewed:  Cunard Line – Queen Mary 2

Summit from Bayonne to Bermuda

By: Mac

Reviewed on: 03 Aug 2019

As in the last Mike is always very responsive

Also reviewed:  Celebrity Cruises – Celebrity Summit

European Vacation 2019

By: cowgirl

Reviewed on: 09 Jul 2019

Excellent as always.

Mike’s Momentum

By: Mariner Maven

Reviewed on: 22 Jun 2019

Mike has been our advisor/helper for about 10 years. Always on top, experienced traveler with useful trip suggestions. Good for multi-couple coordination whether cruising or touring. Generous in support of his clients.

Also reviewed:  Holland America Line – Eurodam

Beyond Excellent

By: Linda

Reviewed on: 17 Jun 2019

It is truly a pleasure working with Michael Kempinski, he is professional, knowledgable, and responds to my requests immediately. I would never use anyone else.

Also reviewed:  Crystal Cruises – Crystal Serenity

Fabulous Agent

By: streak

Reviewed on: 31 May 2019

We have used Mike as our only travel agent for years – even before he started his own agency and climbed the ranks to Virtuoso, where he belongs. He always gets us exactly what we need and want. Put simply, we are friends.

Also reviewed:  Cunard Line – Queen Mary 2


By: Tom Flynn

Reviewed on: 13 May 2019

Mike is a great person to work with. He’s very knowledgeable and shares it with his clients.

Amsterdam to Basil river cruise

By: South Beach

Reviewed on: 11 May 2019

It is always a pleasure to work with Michael. He is knowledgable and personable. Since he has traveled extensively, he does more than read a computer screen.

Also reviewed:  Crystal Cruises – Crystal Bach

Best of the Best!

By: B-17G

Reviewed on: 25 Apr 2019

Mike is always available and he always does his very best for us. He is the BEST travel agent I have ever had!

Down Under

By: Stardust

Reviewed on: 22 Apr 2019

The best! Such an experienced person and a pleasure to plan a trip with

An excellent travel agent


Reviewed on: 20 Apr 2019

Mike is easy to work with. He responds quickly o phone calls and e mails. I have  him to others.

Also reviewed:  Crystal Cruises – Crystal Serenity


By: cuddles115

Reviewed on: 13 Apr 2019

Mike was excellent in all respects. He was efficient and well-versed in Seabourn. It was a pleasure to work with him.


By: Jeanne

Reviewed on: 03 Mar 2019

Excellent. Always very helpful.

Also reviewed:  Royal Caribbean International – Adventure of the Seas

Excellent Planning

By: Dr Cliff K

Reviewed on: 01 Mar 2019

A very thorough and creative planner

wonderful trip

By: Bonnie

Reviewed on: 20 Feb 2019

He was easy to work with and was very helpful

Excellent as always! Perfect cruise to start the year.

By: George the Greek

Reviewed on: 31 Jan 2019

I have booked cruises with Mike for many years and he provides the best customer service I have seen for booking cruise travel. He always gets back to me when I ask for quotes, information about a cruise I booked, etc. very quickly. He keeps me informed about my booking until I actually leave for the cruise. Thanks to Mike for helping me enjoy so many great years of cruise travel!

Also reviewed:  Holland America Line – Nieuw Amsterdam

10 years

By: Carmine

Reviewed on: 09 Jan 2019

Excellent Travel Adviser. I would use no one else.

Also reviewed:  Crystal Cruises – Crystal Ravel

working with the best

By: marion

Reviewed on: 05 Jan 2019

We have been using Mike and his staff at Northstar Cruises for years and always been more than satisfied. We started when he was still at a discount cruise agency and remained with him as he rose, deservedly, thru the ranks to where he is now. We trust him with all of our travel plans and have bookings thru 2020.

Travel with ease

By: Midas

Reviewed on: 13 Dec 2018

Mike is a wonderful travel agent. He worked with us to get the best deals and offers the cruise line had, even after we booked.

Silver seas spirit


Reviewed on: 28 Oct 2018

Ship was a disappointment In the need to book speciality Restaurant 90 days in advance Also some shore excursions Have been on this ship line several times and Feel it has gone down way below seaborne and crystal and regent It was as if this were a training cruise for staff

Michael is the BEST!

By: Tillamook

Reviewed on: 25 Oct 2018

I’ve been working with Michael for many years now and he is GREAT! He gives us wonderful advice and finds us the best travel deals. I recommend him highly!

Baltic cruise

By: Jmac

Reviewed on: 11 Oct 2018

As usual Mike did a fine job. Everything went well without a hitch.  accommodations were excellent. Booked another trip with Mike as soon as we returned.

Always a pleasure!

By: Jeri

Reviewed on: 08 Oct 2018

Mike gets back to you in a heartbeat! He is wonderful!

Also reviewed:  Tauck

Swiss trip

By: Brett

Reviewed on: 03 Oct 2018

I’ve worked with Mike for years, he is fantastic!!! He really gets the little things that I look for in travel!

Also reviewed:  Kensington Tours

Michael Kempinski-Recommendation

By: Gracie

Reviewed on: 26 Sep 2018

Michael was very helpful in planning our trip. He took care of Airlines and answered any questions that we had about our coming cruise. We were very pleased with his assistance. I would recommend him without hesitation

Also reviewed:  Crystal Cruises – Crystal Symphony

Baltic Cruise

By: Barb

Reviewed on: 23 Sep 2018

Very responsive and helpful regarding all aspects of our trip

Baltic Beauty

By: Bud

Reviewed on: 21 Sep 2018

Fantastic trip, Regent Explorer superb total experience. All as Mike- our Advisor of ten+ years- predicted. Ship food among very best; ship ride in heavy weather amazingly smooth. No major complaints. Mike always helpful in planning and confirming.

Mike Kempinski, Virtuoso Travel Agent par Excellence

By: Linda from Martinez

Reviewed on: 18 Sep 2018

Mike is consistently reliable and always accessible. He has been my travel agent for several years and I have never had a problem with any of the arrangements he has made. I have referred him to many of my friends and also my family and he has planned several trips for them all to their great satisfaction. Recently he arranged for several hotels and guides for my son-in-law and grandson while they were traveling in Italy and they were very happy with their trip. They thought Mike did a great job for them.

Also reviewed:  Crystal Cruises – Crystal Symphony

An excellent experience

By: Barbara

Reviewed on: 14 Sep 2018

Great! Mike is a pleasure to work with.

Also reviewed:  Crystal Cruises – Crystal Symphony

Travel on the Insignia

By: Diana

Reviewed on: 10 Sep 2018

Mike is wonderful! I am always comfortable and relaxed working with him. He responds immediately and remembers any specific issues that may affect what he does for us. I have  him to many people and do so with great confidence.

Super trip consultant

By: TellieEllie

Reviewed on: 14 Jul 2018

Outstanding. We had a delay leaving JFK which would have caused us to miss our connection in Warsaw to Prague. We emailed Mike even though it was after business hours and he had us confirmed on a later connection. Really took the pressure off. He is an absolute pleasure to work with!

Also reviewed:  AmaWaterways – AmaSonata


By: A.L.

Reviewed on: 07 Jul 2018

Mike does a great job. He provides info on a timely manner and is available on the phone to answer questions. He has worked with us on our last three trips and is working with us on one next year.

Simply the Best!

By: Gigiburd

Reviewed on: 07 Jun 2018

We have been working with Mike for several years. He always listens, communicates well, and pays great attention to detail. On this last trip, we found a 5-star hotel he booked for us to be a bad match for our taste. He immediately went to work to find us another place. We have always found Mike to be cheerful when we talk and eager to accommodate even funky requests. He’s just the best!

Also reviewed:  Backroads

A Once-in-a-Lifetime World Cruise on Pacific Princess!

By: Charmer Dale

Reviewed on: 27 May 2018

We have just returned from an amazing 111-day Round The World Cruise on PACIFIC PRINCESS. This trip was arranged with the help of Michael Kempinski and we were very satisfied with his services. I have been booking trips with Michael for many years and have always been impressed with his professionalism. He will always be my “Go-to” travel agent….

Mike is the BEST

By: TomCA

Reviewed on: 23 May 2018

Mike has planned numerous vacations for us and always comes through. He knows his stuff and always puts it to work for us.

Extremely personal knowledge of industry

By: Frack

Reviewed on: 17 May 2018

Michael Kempinski has been my travel advisor for many years. He has personal knowledge of everything he suggests.

Also reviewed:  Crystal Cruises – Crystal Mozart

Great Agent

By: Barryk

Reviewed on: 11 May 2018

Mike is always great to deal with, works hard on finding the right match, best arrangements and benefits on any cruise we have arranged. Highly recommend.

Best agent ever

By: Tellie Ellie

Reviewed on: 10 May 2018

Working with Mike was an absolute joy!! Never too busy to answer questions or find a trip for a good price.

Also reviewed:  Azamara – Azamara Quest

Work with the Best

By: Evie

Reviewed on: 07 May 2018

Mike has been our travel expert for years and has never disappointed. He is always knowledgeable and ready to help. Everyone who I  to Mike has been pleased. Can’t imagine doing business with anyone else.

Also reviewed:  Oceania Cruises – Nautica

River Cruise

By: Ron&Sandra

Reviewed on: 30 Apr 2018

Very easy to work with. He knows and understands what are needs and wants are and he delivers. What more could anyone want?

Also reviewed:  Crystal Cruises – Crystal Debussy

Working with Mike

By: Ruz

Reviewed on: 24 Apr 2018

Always a pleasure working with Mike. Gets the answers to your questions in a timely fashion Very knowledgeable

Also reviewed:  Azamara – Azamara Journey

An excellent trip

By: Barbara

Reviewed on: 14 Apr 2018

Mike worked hard to get us the best deal on our trip. He knows the travel market and offers great suggestions.

Also reviewed:  Crystal Cruises – Crystal Serenity

Travel with Confidence

By: Steve M.

Reviewed on: 10 Mar 2018

We love working with Mike, the quality of the hotels he selects is excellent — and he is very good about providing us with suggestions for side trips and building a great getaway. On this last trip to Portugal — Mike  a side trip to Evora and staying at a converted monetary — wow is all we can say — it provided the crowning jewel of our trip and my husband can’t stop raving about the experience. Thank you Mike for another great trip!

Another Successful Trip

By: Mel and Bob

Reviewed on: 17 Jan 2018

As always, enjoyed working with Mike to make the trip better. There was a small glitch in the booking and Mike was right on top of getting it fixed. We very much appreciated.

Also reviewed:  Cunard Line – Queen Mary 2

Queen Mary 2 Christmas/New Year cruise

By: Gentlewoman farmer in Ohio

Reviewed on: 17 Jan 2018

Just completed a wonderful adventure to the Caribbean onboard Queen Mary 2 over the Christmas holidays. The time on the ship (and the tours ashore!) was relaxing, engaging & just plain fun. Cunard accommodations, especially in the new single staterooms, were excellent plus! The crew was attentive to every need and the onboard facilities among the best in the industry. I can’t thank Mike K. enough for his hard work in securing my passage/accommodation on this Queen! Every aspect of the trip was perfectly executed. I have plans for more travel in 2018 and 2019 and will definite book those trips through Mike.

Trip into Darkness

By: M & M

Reviewed on: 28 Dec 2017

It is always a pleasure to plan a trip with Mike. It was his first time dealing with Hurtigriuten. This was not your usual cruise. Norway is a land of many islands and fjords and few roads. Nordcapp fills three important roles : 1) It carries mail which may include cars and truck in addition to regular letters, 2) It is a ferry supplementing smaller intracoastal lines, and 3) It is a cruise ship. Unfortunately, there were many events that prevented it from making all of it’s stops and scheduled tours. He had prebooked our desired tours for us. The food was excellent. Norway in winter if very different from in summer but we did get to see the Northern Lights


By: gina

Reviewed on: 26 Dec 2017


Also reviewed:  Royal Caribbean International – Adventure of the Seas


By: taveler

Reviewed on: 22 Dec 2017

Excellent, no hassle

Also reviewed:  Regent Seven Seas Cruises – Seven Seas Explorer


By: MTZ Linda

Reviewed on: 16 Dec 2017

Mike is always great. I tell him what I would like to do and he get’s it done.

I am a traveler

By: ronjon

Reviewed on: 29 Nov 2017

I have worked with many,many agencies and no one does it better. Michael and his team gets it done and works tirelessly until all questions are answered. I have complete confidence in every thing he says does. Thank you for all the great trips. ronjon

cruise on Oceania

By: M&M

Reviewed on: 20 Nov 2017

As always, Mike and his staff did an excellent job. It is a pleasure to work with Northstar. They are patient, Informative, and aware of our needs. We have several future trips booked with them.

Also reviewed:  Oceania Cruises – Insignia

Our Escape from Dodge 2017 (Princess) Cruises


Reviewed on: 12 Nov 2017

From the first telephone inquiry about booking our cruise (Mike came highly  to us) he help guide us through the process. He was always available by telephone or email (my preference) for managing through problems – such as updating our booking with the Princess Cruises because you have a middle initial on the booking but not on your passport; confirming information required; reminding you that your trip is insured even though the cruise line keeps telling you its not; providing logistics information such as where to park and returning telephone messages through email 7 days a week. A pleasure to work with, highly . We’ll be back. Thank you!

Also reviewed:  Princess Cruises – Regal Princess®

Excellent tour

By: Traveler

Reviewed on: 07 Nov 2017

He returns calls promptly and if he doesn’t have the answer he finds out and calls back. Very easy to work with. Have  him often.

Also reviewed:  Seabourn – Seabourn Odyssey

Northstar Stays Tops

By: Lynn J

Reviewed on: 04 Nov 2017

We’ve counted on the N team since about 2006. Mike, Toni, Ginna, and Lyn are always available with answers and ideas. Now assisting with a complex medical claim!

booking a cruise

By: lifter

Reviewed on: 23 Oct 2017

He listened to our requirements for a cruise where as other agents in the past did not.

Also reviewed:  Celebrity Cruises – Celebrity Equinox


By: Jilly

Reviewed on: 23 Oct 2017

He showed his expertise by arranging a fabulous trip for 4 of us.

Also reviewed:  Celebrity Cruises – Celebrity Equinox

Mike Kempinski thanked

By: Mel and Bob

Reviewed on: 13 Oct 2017

Michael is a delightful, knowledgeable agent who has always guided us well. We are thankful.

Also reviewed:  Cunard Line – Queen Mary 2

a great trip

By: Barbara

Reviewed on: 04 Oct 2017

Mike is efficient and knowledgable about all of the cruise particulars. he follows through on questions and offers valuable insights.

Also reviewed:  Crystal Cruises – Crystal Symphony

BEST Travel Advisor in the Business!!!

By: Charmerdale

Reviewed on: 02 Oct 2017

Mike has been my travel advisor for many years and he always exceeds my expectations. He did a bang-up job arranging a group cruise to Alaska for my 1957 High School graduating class in May and most recently a Princess Cruise to Hokkaido from Tokyo. We are currently looking forward to the 2018 Princess World Cruise that Mike has arranged for us. I can recommend Mike Kempinski without reservation to anyone looking for a first-class travel advisor!

Also reviewed:  Princess Cruises – Diamond Princess®

Recommend Michael

By: Cliff

Reviewed on: 11 Sep 2017

He was great and helpful Verypunctual. and thorough

Crystal Mozart

By: Linda

Reviewed on: 09 Sep 2017

Michael is attentive , great on details and always immediately responsive to my requests. It is a pleasure working with him and I would never use anyone else.

Also reviewed:  Crystal Cruises – Crystal Mozart


By: claire

Reviewed on: 07 Sep 2017

I have enjoyed working with Mike many years.

Also reviewed:  Azamara – Azamara Quest

Absolutely the best!

By: Nburd

Reviewed on: 31 Aug 2017

Mike is simply the best! He attends to every detail, from the moment we leave our home til we return. He works within whatever budget we give him, he researches and makes recommendations within the parameters we set. We have worked with Mike for several years, and he has never dropped a single detail. He has access to the best hotels and cruise lines, and he seems to always provide extra amenities as well. We could not be more satisfied!

Also reviewed:  Backroads

Always super!

By: azj

Reviewed on: 28 Aug 2017

Mike is available at all times and gets back to you immediately. I especially appreciate this service. He answers all questions, advocates for you when necessary, and follows theough with any concerns.

Also reviewed:  Regent Seven Seas Cruises – Seven Seas Explorer

Easy and careful

By: Susancv

Reviewed on: 27 Aug 2017

Mike took care of everything and on the areas we chose to handle he gave wonderful Advice! I would recommend him highly!

Positive Review Again

By: Mel n Bob

Reviewed on: 19 Aug 2017

Mike and the staff are always delightful to work with.

great Travel agent

By: m&m

Reviewed on: 16 Aug 2017

We have been using Mike for years and he’s the best. Always helpful and tuned in to our needs and wants.

Also reviewed:  Oceania Cruises – Insignia

Michael K review

By: Gene

Reviewed on: 19 Jun 2017

We have used Michael and his team several times. He has been responsive and quite helpful to us

Also reviewed:  Crystal Cruises – Crystal Symphony

Mel and Bob recommend Mike at NorthStar

By: Mel and Bob

Reviewed on: 12 Jun 2017

Working with Mike and his staff is always professional. We feel valued. We get good advice. He goes to bat for us when there is an issue with a cruise company.

Also reviewed:  Cunard Line – Queen Mary 2

Japan crossing

By: Taft grad

Reviewed on: 08 Jun 2017

easy to work with, always available if I have a question, gets right back to you with answers, have  him to several friends and relatives and fellow travelers.

Also reviewed:  Seabourn – Seabourn Sojourn



Reviewed on: 04 Jun 2017


Great hotels n Japan

By: Abijailk

Reviewed on: 31 May 2017

Mike is terrific. As always he found great hotels at good prices for me.

We always recommend Mike!

By: Pat Rose

Reviewed on: 28 May 2017

Mike always looks out for us and responds quickly when we have a question. He knows us and what we like and makes great recommendations for flights and land accommodations. Whenever he is not available the staff has our details right at hand and can handle anything we need while he is away.

Also reviewed:  Crystal Cruises – Crystal Symphony


By: flo

Reviewed on: 23 May 2017

really great great

Ruby Princess Alaska Cruise May 2017

By: JimBoBaby

Reviewed on: 21 May 2017

Michael was very responsive to any questions we had. His periodic mail brouchures and information flow was excellent.

Also reviewed:  Princess Cruises – Ruby Princess®

Wonderfull Experience

By: Stelair

Reviewed on: 14 May 2017

The Very Best!!! Professional, knowledgeable, efficient. Can’t say enough of this positive experience. Highly recommend from several past bookings.

Also reviewed:  Norwegian Cruise Line® – Norwegian Breakaway

Great trip

By: Milt & Marion

Reviewed on: 08 May 2017

We have used Mike for many years. We always book our cruises with him. He helped us recover funds when Swan Hellenic’s Minerva went bankrupt and we had four trips plus associated expenses planned and paid for. He  the Danube river cruise on Crystal’s Mozart. Working with him is wonderful. His knowledge and experience is exceptional.

Also reviewed:  Crystal Cruises – Crystal Mozart

Caribbean Cruise

By: Fran

Reviewed on: 25 Apr 2017

Always responsive and great customer service

Also reviewed:  Royal Caribbean International – Empress of the Seas

great travel advisor

By: a friend

Reviewed on: 23 Apr 2017

He responds immediately and follows through on every detail…Very happy time out of here be working with him

Also reviewed:  Crystal Cruises – Crystal Serenity

personal knowledge

By: South Beach

Reviewed on: 15 Apr 2017

Michael has personal knowledge of most of his recommendations. We have worked with him for over ten years. It is always a pleasure.

Also reviewed:  Regent Seven Seas Cruises – Seven Seas Explorer

Trans Atlantic on Riviera

By: Oldcruiser

Reviewed on: 15 Apr 2017

Very easy. Kept us informed along the way.

Also reviewed:  Oceania Cruises – Riviera

Adviser review working with is

By: Marge

Reviewed on: 27 Mar 2017

Working with Mike is great. Goes the extra mile

Also reviewed:  Azamara – Azamara Quest

Nieuw Amsterdam Trip

By: Queen Di

Reviewed on: 10 Mar 2017

Our cruise angel once again came through on our cruise to the Caribbean. We ask and we receive. Everything that Michael could do he did. Anything that didn’t go as planned was not in Michael’s control. Personal services and knowledge of the cruise industry are the hallmarks of the Northstar agency.

Also reviewed:  Holland America Line – Nieuw Amsterdam

Working with Mike Kempinski

By: Diane

Reviewed on: 09 Mar 2017

Working with Mike was great… looking forward to working with him in future as we have 2 more Crystal Cruises coming up and thinking about another… Mike is very efficient, thoughtful, and has a great sense of humor.

Also reviewed:  Crystal Cruises – Crystal Serenity

recent trip

By: jack

Reviewed on: 03 Mar 2017

very enjoyable trip. some of the additional visits to various sights were in my opinion much too expensive. (i.e. trip tp Pearl Harbor and to see the sun rise at 6:30 am.

Cruise followup

By: Shelley

Reviewed on: 25 Feb 2017

This was the fourth cruise we booked with Mike. He is very detail-oriented and quick to follow up on questions and concerns.

Also reviewed:  Oceania Cruises – Marina

Best vacation ever!

By: Robertazzi

Reviewed on: 20 Feb 2017

Mike is dedicated and informative in all aspects of planning for our vacations. We would never deal with anyone else. He is very personal and caring.

Also reviewed:  Regent Seven Seas Cruises – Seven Seas Explorer

For excellent Service

By: blondie

Reviewed on: 20 Feb 2017

Would never use anyone else!! Excellent service.

Also reviewed:  Regent Seven Seas Cruises – Seven Seas Explorer

Helpful Agent

By: pam

Reviewed on: 18 Feb 2017

Mike has always been helpful to me and members of my family.


By: Abijailk

Reviewed on: 25 Jan 2017

Terrific. He is very helpful, responsive and is very good at locating good values.

Also reviewed:  Crystal Cruises – Crystal Symphony

A win, win.

By: Traveler

Reviewed on: 20 Jan 2017

Always available and always responsive.  him to fellow travelers.

Also reviewed:  Seabourn – Seabourn Quest

Holiday Voyage on QM2

By: Mel n Bob

Reviewed on: 09 Jan 2017

Great holiday cruise. Cunard QM2 made really festive. Always a a delight at the this time of year. Fabulous seeing many of our dear friends this holiday season. Friends of Dorothy, LGBTQ, had some 80 participants. Pink dollar, Euro, pound, very respected. Staff always engaging and respectful. Delightful personalities Wonderful to see again. Looking forward to our next voyage in May. Booked on next year’s holiday voyage. NorthStar, Mike and Toni always there to assist, Thank you. Mel and Bob

Excellent Service – Best Cruise Travel Agent Ever

By: John/George New England

Reviewed on: 29 Nov 2016

Mike has arranged our cruises for us for 25+ years and he has also provided the finest service of any travel agent along with his staff at NorthStar. He or his team always gets back to us right away when we request quotes, have a questions about an upcoming trip, or when we have an issue with a cruise line. He always provides us with the best pricing by far compared to all competitors. Mike understands what our requirements are for staterooms and amenities on cruises and always meets our needs. Thanks to Mike, as well as, Toni and Gina for the excellent service they provide us each time we book.


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